Return & Replacement
At Forever Flourish, we strive to ensure you are completely satisfied with your purchase. If you are not happy with a product or received a damaged item, please review our return and replacement policy below.
1. Eligibility for Returns
We accept return or replacement requests if:
- You received a wrong, damaged, or defective product.
- The item is unused, unopened, and in its original packaging.
- You request a return within 7 days of receiving the product.
2. Non-Returnable Items
For hygiene and safety reasons, the following items are non-returnable:
- Used skincare or healthcare products
- Opened or tampered packaging
- Items purchased during promotions or clearance sales
3. Return Process
To request a return or replacement, please follow these steps:
- Email us at info@foreverflourish.com with your order ID, reason for return, and clear images (if applicable).
- Our team will review your request and confirm eligibility within 24–48 hours.
- If approved, we’ll arrange a pickup or guide you on how to ship the product back to us.
4. Replacement
If the product is eligible for replacement (damaged or incorrect item), we will send you a replacement at no additional cost after verifying the issue.
5. Refunds (if applicable)
If a refund is approved instead of a replacement, the amount will be credited to your original payment method within 5–7 business days after we receive and inspect the returned item.
6. Late or Missing Refunds
If you haven’t received a refund after the expected timeframe, please:
- Check your bank account or payment app again
- Contact your bank or payment provider
- Then contact us at info@foreverflourish.com if the issue remains unresolved
7. Contact Us
If you have any questions about our Return & Replacement Policy, please feel free to contact us:
Email: info@foreverflourish.com
Phone: +91-741-990-0562
Address: UGF 19 Signum Plaza Extension III, Sector 36, Sohna Gurugram 122103
